Archives: Replies

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

It’s ok – I went back in and modified the settings.

However, it is not good that they were changed by the update – why would this happen?

Hello,

It’s white on my side:

Could you check and let me know?

Hello

Thank you: I changed the organization of my website site as you recommended: it’s OK !

Some “Regions ” (event-type 2 -> event-type 9 ) are perfect;

Some others, exactly with the same setup, don’t work ( event-type 1 and event-type 10-> event-type  13).

How can I correct that problem?

Gracefully

Rémy

I am guessing that the latest EventOn plugin update undid some of the settings I had been using in the PlugIn

We have turned wordfence off, that has not helped, we have reuploaded updates, reentered license keys, we have turned ALL of the plugins off the problem persists with only woocommerce and the eventon plugins running.
We have checked the error logs – There are no errors coming up.

I am at a loss as to what to do next.

 

 

Dear Support,

 

I see that when I create the mentioned single-ajde_events.php, the event page changes immediately. I want to do my tests before visitors see it. So, can I create a different page and do my tests?

 

Regards,

Mahmood.

Thank you Artem,

That worked once I also flagged the tickets as “Sold Individually”.

I appreciate the quick reply!

Hello,

Unfortunately, I tried to find what’s going on with the file, but couldn’t find any particular issues.

Could you manually create the first event from wp-admin > Events, then go to EventON > Download all eventON events. > click on CSV FORMAT?

Now check if all fields are correct and if the file can be imported. If all good, use the file format to create a new file with the data from the client’s CRM.

For clarity, I want to add the same line of text to every event card universally

Thanks

Helen