Archives: Replies

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

you said you found warnings? what are those.

Not related to EventON, unfortunately. Please go to https://www.williamsburgfamilies.com/wp-admin/admin.php?page=wp_file_manager#elf_l1_d3AtY29udGVudA and download _debug.log file to check yourself.

do websites that run your calendar have to purchase a dedicated server?

Depending on the number of events and users at certain point you’ll have to have a high performance server.

Also try caching PHP requests with Varnish:

https://codex.wordpress.org/Varnish

they say the calendar is what is taking all the resources.

Try going to EventON > Advanced Settings > switch Select event calendar WP Query method to a different method. It should help the performance.

Perfect! Please check them out and keep us updated.

Hello,

Could you try aligning EventTop like this:

Hi Ashan, thank you for the suggestion. I will certainly give WP fastest cache plugin a try!

In the meanwhile WPRocket confirmed that in certain occasion their plugin cause excessive stress on some servers. And sent me a patch. Not really happy about that! Thank you!

Hello

Thank you very much: both links are very interesting and I will try to do that.

Gracefully

Rémy

Please note that I have changed the password for security reason.

Admin login page URL:
https://calendar.wannadance.com/wp-admin

User name:
SupportCalendar

Password:
quH#g@BbVJJLoq*EZS8N*vyb

Can you please make sure that all my messages are Private (not public) ?
I have a doubt concerning the “Dec 6,2023 AT 7:18AM – Posted 17 Hours Ago – #333686″ message.

Thanks in advance

I guess you tried this link before sending me your previous message isn’t it?
There is a .ics file indeed in this location “https://wannadance.com/ics/”

Yes you can use this link to test the URL ICS File Importer.
Or also download this .ics file form this URL to test the Upload .ICS File feature.
We need both.

Thanks in advance