Replies for tickets on suppota
Hello,
1. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
2. Instead of 0, please use 0.00
WooCommerce requires adding .00 to the price.
There is an issue with Time Format that you use:
event_start_time & event_end_time – Start/End time in format h:mm:AM/PM
The first event I imported:
https://dev2.myeventon.com/?post_type=ajde_events&p=51985
Hello,
I went and changed the settings plus cleared the cache plugin, which fixed the issue:
Could you check and let me know?
If you cannot reply, just create a new ticket with the same title like this one.
Hello,
Have you managed to fix this? It says that the ticket has been resolved.
About the question. Please go to EventON > EventCard > enable Show full event description.
We have gone ahead and refunded you for this order and the subcription cancelled.
Kindly update to the latest version 2.0.1 should resolve this.
Latest version 2.0.1 will resolve this issue for you Bill! https://docs.myeventon.com/documentations/changelog-ics-importer/
Angela sorry about the delay. kindly update to the newest version 2.0.1 https://docs.myeventon.com/documentations/changelog-ics-importer/
Should resolve this issue with the error. 🙂
Sincere apologies for the delay. We are a small team. We are humans too and sometimes when we have big issues with other things it takes time to get to all the tickets. But we greatly appreciate your patience! We have been developing and upgrading and improving eventON and its addons since 2011. I built and designed this software and I still get in here to personally answer our amazing clients 🙂
Kind regards, if you have any other issues kindly reach out to us!
kindly update to latest version 2.0.1 https://docs.myeventon.com/documentations/changelog-ics-importer/
We have resolved this issue in there.
Dear Gents,
After updating my plugen, again I noticed that the L2 events are still not appearing.
As an active customer, it is important for me to stay updated.
Relying on an outdated version is not a feasible solution.
Please address this issue as soon as possible.
Thank you for your prompt support and attention.