Reply to: tickets(333473)

if you purchased on codecanyon Only they store the license- if you bought an addon then they are only on myeventon

Reply to: tickets(333468)

Also, what setting do I choose to pick the color for the title Event Details and Time. They are white right now, but can’t figure out how to change the color. Thanks.

Reply to: tickets(332720)

It seems that when you include images like this, the website https://img.evbuc.com/ sees that your server and not a person tries to download an image and drops the connection:

Could you try adding the image as a file URL with .jpeg or .png at the end?

Reply to: tickets(333394)

Hello,

Seems to be working correctly when I enabled EventON:

“Main Event Details” which is blank

Could you send us a screenshot?

Reply to: tickets(333376)

Could you try updating EventON to the latest version?

Seems to be working on our test site:

https://dev2.myeventon.com/test-232/

Reply to: tickets(319522)

Candi Boyer,

Is there a way to resolve this issue as it is preventing our events from being crawled in Google.

Please go to EventON > enable both Remove schema data from calendar and Remove JSON-LD data for events.

Reply to: tickets(319522)

Hello Candi Boyer,

Could you create a new ticket with included login info?

…the city, state and zip code…

If you put them into “(Optional)” fields, then this is not going to work, since these fields are for admins only. Please add them to Location Address.