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Replies for tickets on suppota

Reply to: tickets(333265)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(333425)

Hello,

Are you referring to the main plugin or any of our add-ons?

If the main plugin, please contact CodeCanyon and if add-ons, please send us Order ID.

Reply to: tickets(333428)

Hello,

Please take a look at EventTop:

https://docs.myeventon.com/documentations/hook-eventtop/

You can also try using Custom Meta Fields and add this as HTML tag manually:

https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

…then during the checkout process…

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(333434)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(333019)

There is an alternative way that is to not use eventon with other icons

it’s working

with Load eventON scripts and styles only on eventON pages

disabling Load all eventON scripts/styles to page headers, where eventON is used

if you know the solution to fix search icon, can you let me know in case.

if it takes times, I will not bother you

thanks

Reply to: tickets(333019)

oh yes. thanks for your support.

but the search button still not working

based on your answer I tried to find “fa-” icon in debugging

but I couldn’t find and .evo_cal_above .evo-search  this is not working too.

is it possible to fix it? only for search

Reply to: tickets(333214)

Thank you Ashan, I was indeed using that plugin in my other Taocenter.it site.

I am not good enough (not at all!) with PHP/DB stuff, but I am trying to check it on jhanaloft as well. For what I understand it might be the theme which is causing issues. The main problem I had were during Elementor page editing, but I guess it was just a coincidence!

Thanks, have a great week-end.

Cristiano

Reply to: tickets(333023)

Once again your system logs me out when I try and open an existing ticket to reply to it, I have tried on a couple of browsers with no luck.

So in reply to your message about ticket #333026 I did inform you in another ticket that I had to change the password the login details are user – eventon password – gflW0Bl2!CP#w7SVtzVc$z7P

Thanks