Archives: Replies

Small featured image isn’t available now. However, I am going to assign this ticket to Ashan and he can take a look at this. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

I changed EventTop to “Clear”, so it looks like the old version. Please check and let me know.

Hello,

If you have any issues with Helpdesk, please go to https://wordpress.org/support/plugin/eventon-lite/ and create a ticket there. Just don’t include any info about your website, since that forum is public.

Are you referring to this image:

Could you elaborate with screenshots? How much bigger should it be?

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Seems to be working correctly:

https://dev2.myeventon.com/events/test-1-2/

Could you send us a screenshot?

Closed as duplicate.

Hello,

Unfortunately, we unable to help with anything related to code and development, since it’s against CodeCanyon’s Support Policy.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Thanks, that worked!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!