Reply to: tickets(332811)

I test an advent event from 27 to 01/12 but on today (28th) message “coming soon” appears, as the AFTER date. The event of today is expected.

https://dev.myeventon.com/wp-admin/post.php?post=209212&action=edit

Other point :

By using repeat customizer, I have no access to event description, unfortunately. Any way to customize it ?

Reply to: tickets(332399)

Unfortunately I cannot give you access, because we have sensitive information, but I’ll give you all the information you might need.

We are using the Event Lists Ext, Event Map and Full cal Addons, which I actually deactivated now, so that we can limit the problem. So on this page https://staging.bbg-eg.de/aktuelles/bbg-veranstaltungen/ you see different shortcodes on each tab. Here are they:

  • Tab 1: [add_eventon search=”yes” cal_id=”1st” etc_override=”yes” ux_val=”4″]
  • Tab 2: [add_eventon search=”yes” event_type=”11,27,28,29,30,61,62″ cal_id=”2nd” etc_override=”yes” ux_val=”4″]
  • Tab 3: [add_eventon search=”yes” event_type_2=”6,8,10,24,25,63,64″ cal_id=”3rd” etc_override=”yes” ux_val=”4″]
  • Tab 4 (inactive full call): [add_eventon_fc show_et_ft_img=”yes” jumper=”yes” mo1st=”yes” hover=”numname” load_fullmonth=”no” grid_ux=”1″ etc_override=”yes” ux_val=”4″]
  • Tab 4 (inactive map): [add_eventon_evmap hide_past=”yes” hide_so=”yes” map_height=”400″ loc_page=”yes” lightbox=”yes” ux_val=”4″]

I’ve did some tests with the attributes and it seems that there was a difference, when the query had much less results, for example like this: event_type=”11″. The other though is that it might have to do with the repeated events.

By the way, both installations (prod and staging) are running now on PHP 8.0.

Reply to: tickets(332726)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(332685)

Could you go to EventON > Scripts & Styling > try disabling Write dynamic styles to header?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(332746)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!