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Replies for tickets on suppota

Reply to: tickets(312271)

Hi EventOn Team,

Our event page is having font colour problem, the font colour for the Event Titles and Dates are used to be white colour, but after the updates, the font colour has become black colour and I couldn’t change it back to white colour, can you please assist on this?

URL:  https://pm-eschool.com/event-directory/

Thanks.

Reply to: tickets(332351)

Hi Ashan –  The “Happy Thanksgiving” (no exclamation point) item for 11/23 disappeared on 11/23 after 4pm LA time.

Reply to: tickets(332689)

I do have each event generating its own page.

As a side Question What do i list the event status on past events pages still indexed on google? I know ” schedulled is one status.

I don’t wanna delete old pages that are indexed pages and produce 404 errors

Reply to: tickets(332454)

Since EventON uses it’s own Start/End Date/Time, WordPress’ post date isn’t in use when sorting events. You can sort events by post date by adding this to the shortcode:

sort_by=”sort_posted”

hide_mult_occur=”yes” to the short code, but january events that span into february are still showing up on the february calendar.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(332584)

I changed from Custom and was able to select dates correctly:

It seems that even it doesn’t show the date fully, the issue is still solved.

Reply to: tickets(330855)

Hi all, I see that this is a bit more complicated than usual, I have had a busy week with a lot of work and my response has been delayed, but I want to let you know that the version we were working on was the following: 4.3.5, in that version, we didn’t have any issues, so let’s try the downgrade and see if there is a solution for the future.

Reply to: tickets(332584)

I’ve changed the date format it is no longer custom. It is still absolutely impossible to put start and end dates in.