Archives: Replies

Hello Roland Theune,

Please deactivate the lite version before activating the full one.

Now the issue should be gone. Could you check and let me know?

We have upgraded to PHP 8+. What’s next?

No, I have not done this. I did provide access – are you able to make these suggestions? I opened this ticket October 22nd – and not it is November 13.

Hello, I get a fatal error when trying to activate the EventOn plugin. How can I fix this? I have EventOn lite already installed. Must I first  deactivate this plugin before activating the payed version?

Hello,

I went to EventON > Location > disabled ”Disable Google Maps API” and received this error on events:

Google Maps JavaScript API error: RefererNotAllowedMapError

https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

Your site URL to be authorized: https://gaydesertguide.com/events/jingle-paws-5k-run-walk-benefiting-guide-dogs-of-the-desert/

Could you follow this guide:

https://elfsight.com/blog/how-to-get-google-maps-api-key-guide/#secure

Ashan,

Please check:

Reply to: 399335

With Stripe it works on dev2 (sets orders to Complete automatically), but cannot make Google Pay Express checkout appear on dev2:

Seats 15

Orders on customer’s website:

https://theatreip.com/wp-admin/post.php?post=760&action=edit

https://theatreip.com/wp-admin/post.php?post=757&action=edit

https://theatreip.com/wp-admin/post.php?post=754&action=edit

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

Could you send us a link to an event with enabled Reminders?

Please also make sure that it says Scheduled in the reminders box:

I did some tests and using Advanced Cron Manager have managed to receive all of reminders from this event:

https://wijs.munio.nl/wp-admin/post.php?post=2897&action=edit

Hello,

Please follow this guide:

How To Deactivate Eventon Addon Licenses

Use Method #2 to deactivate your licenses and then activate on the new website.