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Replies for tickets on suppota

Reply to: tickets(331593)

Hi Artem,

I know how to add the code, my question was regarding the working of the code:

Do I have to modify the code somewhere?  Does it send the ticket to the customer regularly as well? Because only a specific address should get it in bcc.

The Title of the documentation is “how to send mails as bcc”, but I cannot find where to define the bcc address and i want to make sure that customer receive the mail regularly.

Reply to: tickets(331516)

Can I create an account for you to use to access it? I will need an email to use so you can do the two factor when you log in. Can you send me an email and I can set that up?

Reply to: tickets(331241)

The contents are coming in. But the page style should be like this: https://www.hardwoodskiandbike.ca/nordic-ski-skiing-cross-country-ontario-canada/calendar/

It was like that before. Not sure why it is showing like this now

Reply to: tickets(331733)

From an iPhone, you cannot choose the date by clicking on the orange date box.

The calendar does not open unlike the attached screenshot.
Can we display the calendar by default without clicking?

Reply to: tickets(331715)

https://julemarkedet-trondheim.no/wp-admin/
ID: info@myeventon.com
PW: E62z4B62NnCw

Landingpage:
https://julemarkedet-trondheim.no/programoversikt

Reply to: tickets(331444)

Thanks Ashan for the update. Will this also fix the licensing where it shows we haven’t activated the 2 add-ons we purchased as well?

Reply to: tickets(331715)

its different depending on the event top you are using

Please send us wp-admin access to your site as a private message for us to further assist your situation.

we will have a quick look at your settings and shortcode, and then show you how to sort it out or provide the css to copy and paste in