Archives: Replies

Ashan,

I cannot test this because of

Event:

https://dev2.myeventon.com/events/rsvp-points/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Closed as duplicate.

Only the person who purchases the ticket, receives the email with all tickets.

Perfect! Please keep us updated.

Hi, I’ll collect some more details and get back to you soon.

Ashan, thank you for listening to our specific needs. I am glad this solution could eventually improve the add-on also for other users.

Take care and speak soon. Will keep you updated as agreed if we manage to replicate the issue of the other ticket.

Cristiano

Hello, we are still waiting for your support. We have live page using you app and due to GDPR rules, we have to solve this issue as soon as possible.

Thank you for your answer.

Silvo

Hi Ashan,

so the normal ticket mail as it is sent now to the customers is then in addition a bcc to who?
Because I need the normal ticket mail with the pdf file ADDITIONALLY sent as bcc to a certain address. Not instead.