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There is an issue with the backend styling. Please send us wp-admin access to your site as a private message for us to further assist your situation.

Should look like this:

There is also line 84 that affects EventON. Do you have more customizations?

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-208/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Here’s the error:

[12-Nov-2023 18:33:43 UTC] KILLED QUERY (16624 characters long generated in /nas/content/live/cachenwa/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php:785): SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (8652,8654,8656,8658,8662,8664,8667,…) ORDER BY meta_id ASC

Similar error:

https://wordpress.org/support/topic/killed-query/

The solution:

Could you try and let us know?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Please disable this setting:

https://woo.com/products/woocommerce-memberships/ woocommerce is saying it them who made it?

This doesn’t really matter, since it’s still a third-party plugin, I am afraid.

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

nav.mobile-menu ul.nav > li > a, nav.mobile-menu ul.nav > li i.dropdown-toggle { font-family: “Font Awesome 6 Free” !important; }

Could you let us know if any other icons aren’t visible either?

The last reply from Ashan was on Nov 10,2023 AT 12:57PM – Posted 1 Day Ago – #331490

Could yo check and let me know?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!