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Replies for tickets on suppota

Reply to: tickets(327557)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(331012)

Unfortunately, more than 2 isn’t supported for now. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(330115)

Ashan,

The error in debug.log:

[08-Nov-2023 20:22:38 UTC] PHP Fatal error:  Uncaught Error: Class ‘EVO_generator’ not found in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/eventON/includes/class-eventon.php:205

Stack trace:

#0 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/class-wp-hook.php(324): EventON->init(”)

#1 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)

#2 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#3 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-settings.php(643): do_action(‘init’)

#4 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-config.php(108): require_once(‘/storage/conten…’)

#5 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-load.php(50): require_once(‘/storage/conten…’)

#6 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-blog-header.php(13): require_once(‘/storage/conten…’)

#7 /storage/content/17/1103117/annapfarrei.ch/public_h in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/eventON/includes/class-eventon.php on line 205

Reply to: tickets(322295)

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you also try EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header?

Reply to: tickets(331245)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(331253)

Hello,

Since EventON Tickets uses WooCommerce for the checkout process, please take a look at what kind of options Woo offers: https://wpswings.com/blog/buy-now-pay-later-in-woocommerce/

Reply to: tickets(328840)

There is a new issue:  I put the code:

[add_eventon_list number_of_months=”12″ event_count=”5″ sep_month=”yes”  show_et_ft_img=”yes” show_limit_ajax=”yes”  location=”yes” hide_month_headers=”no” hide_et_tl=”no” “event_order=”ASC” event_past_future=”future” hide_empty_months=”yes” show_year=”yes” hide_mult_occur=”yes” hide_empty_months=”yes”]

On my Events page.

When I want to show all existing events to october 2024 and I set e.g event_count=”9″

the page gets destroyed (see screenshot). Until event_count=”5″ everything works as it should.