Reply to: tickets(330846)

eventon is purchased on codecanyon
so if you need to download the latest build of eventon you would do that from codecanyon where you bought it from
https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017?ref=ashanjay

think of codecanyon as a program marketplace where 1000’s of different program makers sell their programs (be that a wordpres plugin, an image or php script or lots of other things)

codecanyon is not owned by the makers of eventon we just use that platform/website to sell  our core plugin- the actual owners of codecanyon are called envato

addons for eventon are purchased on myeventon.com which we do own
you can download purchased addons at myeventon.com

the eventon calendar is not sold on myeventon.com. only the addons are

passwords: you can reset your passwords for codecanyon here https://account.envato.com/reset_password?to=codecanyon&_ga=2.130958412.290224209.1699280573-741434817.1601942734

Reply to: tickets(330955)

categories appear if there is an event within that category

you can manually change the shortcode to always hide that category – (but I do not believe thats what you are after)

if a category has an event even in the past- that category will appear

currently there is no way to hide a category if there are past events but it is an interesting idea I can see this being useful

(if you are willing to permanently delete past events that should give you that feature set in myeventon>>>>setings>>>>advanced settings)

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(328597)

seems the password has changed

on the event itself under the date picker- theres a toggle to turn on that says “this event is effected by daylight saving” can you toggle that and check

Reply to: tickets(328597)

Hello Ashan,

Can you check the Live Now Schedule countdown one more time? My upcoming event is off by one hour. It seems like it’s not taking into account the end of Daylight Savings. If I remove the UTC offset it’s subtracting four hours instead of five.

https://www.staugkites.com/696-2/

Cheers,

Luis

Reply to: tickets(330173)

Hello guys, are you going to pass this to Ashan as well. It is a pretty problematic thing for us.

Thanks again,

Cristiano

Reply to: tickets(330934)

Hello,

If this is the case it means that this sync is not happening correctly on its own. Is it possible? When are we indeed forced to trigger a manual sync on the event?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.