Reply to: tickets(330934)

Hello,

If this is the case it means that this sync is not happening correctly on its own. Is it possible? When are we indeed forced to trigger a manual sync on the event?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(330738)

Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(330806)

Ashan,

I cannot translate “seat”:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

Could you check?

Reply to: tickets(330806)

I am not sure if possible to remove it. However, I think the word can be translated from EventON > Language.

I just try it and it doesn’t seem to be working at the moment, but I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(330115)

Many thanks for your reply Artem, really appreciated.
Is it secure posting the ftp credentials here or do you have a mailadress ?

BR, Martin

 

Reply to: tickets(330806)

The customer wants it to appear as it is made because visually he says it is better understood.

Is it not possible to remove the word “seat”?

Reply to: tickets(330934)

Update:

we have triggered an additional sync and it seems now the counting is correct.

If this is the case it means that this sync is not happening correctly on its own. Is it possible? When are we indeed forced to trigger a manual sync on the event?

When we have new rsvp (attending/no attending) the system should refresh automatically right? Can you please check in any case what’s going on (in addition to the other open ticket)?

Thanks!

 

Reply to: tickets(330622)

2 it is still capital letters – see picture, it changed jsut one headline

 

on this website where our plugin is running, ther eis no capita letters

https://www.businessfactors.de/de/conferences/customer-relationship-management/

I marked in attached pitcture how it looks like with the change and what is missing.

 

Please help 😀