Archives: Replies

Also. I can’t understand why my support ticket is public sir. Can you kindly delete this support ticket from public? https://helpdesk.ashanjay.com/ticket/refund-request-127/

Yes good sir. Kindly allow me a refund as I do not have the affordability to buy the other addons that’s required.

If you cannot send us the login info, please send us your shortcode.

Also if you added cal_id to the shortcode, please try removing it.

Please check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Seems to be working on our test site:

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

PDFer uses Ticket email template, so please follow 

https://docs.myeventon.com/documentations/customize-ticket-email-template/