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Replies for tickets on suppota

Reply to: tickets(330549)

Hello,

They are shown per each event. So they basically attached to an event instead of organizer.

Reply to: tickets(330463)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(330463)

When I tried to use the code generator from the EventOn > settings and press to generate the code it wont do anything, I looked at the console, I found there’s an error

Reply to: tickets(330173)

Hi Artem, there’s a misunderstanding I think.

The event I have shown above is a repeating one. The 10 October date you see is because that was the first date when the event has been created. It is the same for all other events we have. Could this be an issue?

That event, for example (https://jhanaloft.com/wp-admin/post.php?post=8951&action=edit) shows the following (see attached) repetitions.

And as you can see, I cannot change theEvent Timezone like as you did when you created the new event.

I have the feeling that my previously created events cannot be edited properly regarding Event Timezone.

Can you please check if this is indeed the issue? Thank you.

Cristiano

Reply to: tickets(330342)

Thanks Ashan, I will open a ticket support to Avada Team I don’t know if they can solve it.

What do you think if I downgrade to PHP 8.0 or PHP 8.1 can be solved for the moment?

Thanks again

 

Andrea