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Replies for tickets on suppota

Reply to: tickets(330154)

Hello,

I don’t know the exact circumstances
I have sent a screenshot, do you have any idea how users can bypass the mandatory fields?

Reply to: tickets(330060)

Good morning,

In my previous message, I inform you that I have deactivated paid submission while waiting for it to work.

To test the bug, you must reactivate “paid submission” and test the command.

thank you

Reply to: tickets(330173)

Hi Artem,
thank you, the Wp Admin setting were indeed incorrect. I fixed that and also changed the EventON settings but I am not sure why, the restriction is not working.

It seems whatever I change the RSVP function is still active. I also tried changing the time settings in the Event with no luck. I was changing this Event (Aroma Yoga) as it is happening in less than 1 hour from now.

Thanks

Reply to: tickets(330137)

Hi,

the popoup works now on mobiles, because the caching plugin is deactivated.
On this page, WP Optimize is used.

I think, it would be necessary to have some exception rules for JavaScript minifying & deferring and / or CSS minifying.
Do you have some hints for me?

The errors in the browser dev tooling, your message from Oct 27,2023 AT 12:24PM are still there.

Best,
Martin

Reply to: tickets(328291)

I have attached an image with email settings. These settings are for the main settings and the new event page settings. I believe what you see means that it is off and will not be emailed. From my tests duplicating a repeating event to create a new event sent an email. Also, creating a new event from scratch sent an email. These two ways to create an event sent an email which I was not expecting from the settings shown in the screen print. Adding another date to a repeating event does not send an email. The 2 events (cooking classes) were Test No Email From New and Test No Email Master Class

I have done this on a new cloned site with the subscriber list deleted except for me. I have the plugin WP Mail Logging to show emails sent from my tests. The details for the new cloned site are https://wordpress-604696-3964944.cloudwaysapps.com/wp-admin and your username is support-ext and the password is CzL#X91sNziESt#%

Reply to: tickets(330115)

I deactivated Loco Translate, WP Statistics and TablePress plugins and it fixed the issue.

Errors in debug.log related to plugins:

[29-Oct-2023 22:33:54 UTC] PHP Fatal error:  Uncaught Error: Failed opening required ‘/storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/tablepress/libraries/freemius/includes/class-fs-security.php’ (include_path=’.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/tablepress/libraries/freemius/require.php:50

Stack trace:

#0 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/tablepress/libraries/freemius/start.php(486): require_once()

#1 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/tablepress/tablepress.php(57): require_once(‘/storage/conten…’)

#2 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/tablepress/tablepress.php(87): tb_tp_fs()

#3 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-settings.php(462): include_once(‘/storage/conten…’)

#4 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-config.php(107): require_once(‘/storage/conten…’)

#5 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-load.php(50): require_once(‘/storage/conten…’)

#6 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-blog-header.php(13): require_once(‘/storage/conten…’)

#7 /storage/content/17/1103117/annapfarrei.ch/public_html/index.php(17): require(‘/storage/conten…’)

#8 {main}

  thrown in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/tablepress/libraries/freemius/require.php on line 50

[29-Oct-2023 22:32:22 UTC] PHP Fatal error:  Trait “WhichBrowserAnalyserHeaderUseragentEngine” not found in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-content/plugins/wp-statistics/includes/vendor/whichbrowser/parser/src/Analyser/Header/Useragent.php on line 5

Could you fix the errors above?

Reply to: tickets(330154)

Hello,

Please note that we have limited support for customizations according to CodeCanyon’s Support Policy.

…but sometimes the data is not transferred. 

Could you elaborate? In what circumstances does it happen, so we can recreate this.

Reply to: tickets(330060)

I enabled WP_DEBUG.

Could you tell us more about the issue?

I don’t really understand what should I do to recreate it.

For example, when I go to

https://tlninside.fr/soumettre-un-evenement/

I can just submit events.

There is a Paypal bug during payment on my tln inside Android application

Not sure how this is related to EventON. Could you tell us more?