Reply to: tickets(329986)

1. To achieve this you need to create an event per week that lasts two days: Sat and Sun. You can create one event and then duplicate it.

If you send us the login info to your website, I can create a test event.

2. If you want to update events with CSV Importer please take a look at:

event_id (int) – Event post ID, if passed, event with this id will be updated with meta data

Reply to: tickets(330059)

Hello,

Just deactivate the license on your dev site and then activate it on live. There won’t be any problems.

Reply to: tickets(330115)

Hello,

The issue is gone in Troubleshooting Mode:

https://www.annapfarrei.ch/wp-admin/site-health.php?tab=troubleshoot

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(330115)

debug.log:

[26-Oct-2023 20:54:14 UTC] PHP Fatal error:  Uncaught Error: Failed opening required '/storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/block-supports/generated-classname.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-settings.php:344
Stack trace:
#0 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-config.php(108): require_once()
#1 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-load.php(50): require_once('/storage/conten...')
#2 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-blog-header.php(13): require_once('/storage/conten...')
#3 /storage/content/17/1103117/annapfarrei.ch/public_html/index.php(17): require('/storage/conten...')
#4 {main}
  thrown in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-settings.php on line 344
[26-Oct-2023 20:54:14 UTC] PHP Fatal error:  Uncaught Error: Call to a member function set() on null in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/l10n.php:806
Stack trace:
#0 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/l10n.php(900): load_textdomain()
#1 /storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/class-wp-fatal-error-handler.php(47): load_default_textdomain()
#2 [internal function]: WP_Fatal_Error_Handler->handle()
#3 {main}
  thrown in /storage/content/17/1103117/annapfarrei.ch/public_html/wp-includes/l10n.php on line 806

Reply to: tickets(330074)

seems to be some kind of tranlation issue where its adding something- he says a full stop but its more like a slash to me- will only know once we see the admin 

Reply to: tickets(330074)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(330060)

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

i would deactivate that android application and test to see if it works so at least you could know for sure whats causing the conflict