Archives: Replies

Unfortunately not. I tried, and so did the Elementor teams. Even if you deactivate all the plugins on the basic WordPress theme, the problem remains. What’s strange is that this only concerns the main site, the other sites work without a hitch.

that worked – thanks!

EventON is a WordPress plugin, so there is no a direct support of any Android or iOS built-in functionalities.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Could you send us the URL? I just want to try it on our test server.

For now, please go to your account and cancel the renewal of the add-on, while we are working on this issue:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

512MB isn’t enough, I am afraid.

The error states that it needs 536MB now and maybe even more.

If you disable every other plugin and only leave EventON + Elementor, does it work?

Hello,

I cannot access the website:

This site can’t be reached

The connection was reset.

Could you check?

Hello,

Could you update EventON to 4.5.3? It will fix the issue.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Perfect! Please keep us updated.

Ashan,

The customer wants to delete the account completely.

Hello,

Please cancel your subscriptions by following:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

I need my account deleted…

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!