Archives: Replies

Hmm interesting I am not able to connect to the FTP with that information. Would you mind kindly checking and resending updated information?

Hello

Now I am clear!

Besides, does the Eventon calendar plugin (includes Addons) support webview app (both IOS and Android”)? Thanks!

Thank you for the update. The new fix worked perfect.

Thanks again.

Thank you for your assistance. It has worked.

I tested my site with a different theme and apparently, there’s a conflict.  I use Salient.  

You are right. In Troubleshooting Mode everything seems to be working correctly:

The mode can be enabled here:

https://uniquemindfulevents.com/wp-admin/site-health.php?tab=troubleshoot

So when you change the theme, it starts working as well?

 Is there any way you could give me more specifics about what would be creating the shopping cart addition conflicts when using variations as separate tickets so I can pass it along to their tech support?

It seems that the theme affects internal script of EventON, which shouldn’t be happening. Please show them the page and tell that their theme breaks the plugin.

The script is located in this file:

https://uniquemindfulevents.com/wp-content/plugins/eventon-ticket-variations-options/assets/evovo_script.js?ver=1.1.2

What more information could I possibly provide?

I believe that the way you create variations isn’t correct and you need to remove the first one (put it’s price to Ticket Price) and the rest make variations but minus the main price.

Hello,

Since you changed your backgrounds to dark, please remove your custom code:

As for the original issue, please go to EventON > Appearance > EventCard Styles > change General Font Color. If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=wc-settings&tab=advanced&section=features

1 Incompatible plugin detected (EventON – Event Tickets).

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Sorry about that we are still working on this part.

Could you please follow this guide:

https://xgenious.com/how-to-leave-a-review-at-codecanyon-product/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!