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Replies for tickets on suppota

Reply to: tickets(326171)

I’ve updated to 4.5.1 and added shortcode – event that run for more than a month are still at the top: https://www.secretcarshalton.com/events/

 

Reply to: tickets(328819)

OK,  It was juste the toolset plugin that was activated (actual site version of the plugin is not updated and doesn’t work well with php 8), we also don’t use it anymore, I should remove it.

Reply to: tickets(328939)

Hello,

I just deactivate the line 1120 like this :

//asort($repeat_intervals);

In this case the already bought tickets stay linked to the existing right “repeat interval date” then I’m happy.

But in eventcard the date are obviously not in the right order date (see picture). This is not so important for me at that moment but may be could you find a solution in next update ?

Reply to: tickets(328939)

Hello Vincent,

So repeat instances are in an array with key indexes. While back we had customers complaining that repeat events were not in date ascending order, so we run a process to sort repeats by repeat date before saving the values. Here is the code for where this is taking place. As a temp solution you can comment out this asort() function and run the code. 

We will see if we can find a better method to give the option to users whether they want to sort or not. 

Reply to: tickets(329225)

Thank you for the reminder, will get this updated and will release new version shortly with this.

Reply to: tickets(327646)

Hello Al, I can replicate this issue as well. Going to fix it and release a new update to Virtual Plus addon here in a bit 🙂

Reply to: tickets(329264)

Sure, it was purchased under webmaster@bethanylaurel.org so that it would be tied to the organization using the addons and not tied to my personal email account.  Should I make a second account for support for them?