Archives: Replies

Dear Artem,

The user was not selected in the QR-code section, this solved the problem.

Thanks.

 

Hello,

Thank you for your help. I have just canceled the subscription.
For the refund, can you please tell me the time frame?

Sincerely,

Frédéric

Thanks Artem. This removed the API error in the console but my menu font is still broken on single event pages only. Any ideas?

Cheers

Dan

Hi!

This doesnt help me (its a very poor answer of you)!

When I copy the shortcode to another page, where there are other and few errors, it doesnt work either!

Check here: Test1 | Fotoklubben Kronborg i Helsingør

So how can you fix this???

It is obviously an error of your plugin.

Regards,

Martin.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also send us subscriber login info as well, so we can check this.

Please make sure that EventON > QR Code > Select user roles that is allowed to checkin guests has the correctly selected roles.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Thank you for your great suggestion. Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Hello,

Please cancel your subscription by following:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

For the refund, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!