Archives: Replies

The Order is #174894 and concerns The Flow Marketing KG

Hello,

Because when you purchase our add-ons, you purchase them by subscription that must be renewed. More info “7. Subscriptions & Automatic Renewal”:

https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Please check and let me know.

It works in Troubleshooting Mode:

Which means there is a certain plugin or the theme itself that causes this.

Let’s also try enabling WP_DEBUG to check if there are any server errors. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

It seems that Single Event Page doesn’t load the required fonts (“Roboto Condensed”). Could you make sure to load it by following this or similar guide:

https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/

Please use this code:

html.evo_overflow { overflow-y: initial !important; overflow-x: initial !important; }

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Are all of your tickets Variable?

Where do they put their details (Date of Birth, for example). Nothing on Checkout:

Is this not visible for you?

Could you send us a screenshot?

…the organizers to have a calendar showing the various bookings perhaps divided by courses.

Could you take a look at Action User Event Manager:

https://www.myeventon.com/addons/action-user/

Each organizer can check purchased tickets from the front-end.

Try on https://dev.myeventon.com/wp-admin/

The solution you recommended doesn’t show anything.

HI,
It is very strange that a complete booking system like yours does not take into consideration the need for the organizers to have a calendar showing the various bookings perhaps divided by courses.
Is it possible for you to create a customized addon?

Le me know,

regards

Jacopo