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We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

in Theme CSS, I delted it there and now it is fine. Thx.

#ajdeEVC_arrange_box p span {

    display: inline-block !important;

    height: 20px;

    width: 20px;

    position: absolute;

    top: 4px;

    margin-right: 10px;

    cursor: pointer;

    font-size: 22px;

    left: 5px;

}

is the css but if its changed to 

#ajdeEVC_arrange_box p span {

    display: inline-block !important;

}

the icon to turn on and off will show but I don’t know what file to edit

could be a theme overide- don’t know- just don’t know which file to edit in plugin editor

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

I see the issue is the icon is being hidden, Just going to clarify with Ashan on which file to edit in the backend (we don’t normally touch those files) 

Thanks Dave, yeah, I will do that. Take care.

Thank you for your quick answer.

 

These aren’t the seats. The issue appeared live just 5 minutes before the start of the concert. I remember well that one couple were in the second row of the PLATEA 4 section (PL4-B), between the first and the sixth seats.

 

I have installed the last version of Tickets add-on. Does this update fix this?

 

Please, Where do I put this code? I can’t find the .csv file

 

Thank you very much.

 

 

 

 

However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

yeah thats interesting- I will consult with Ashan the creator to see if that can be added in the future – it makes sense to be able to do that. (adding an RSVP via the backend has not always worked in the past very well- so now that its working better it might be an idea to somehow add the sync to the save or at the very least have a sync.

but for now- open the edit event page- then click add new RSVP and open that in a new window- add your rsvp and then sync on the edit event page