Reply to: tickets(322998)

So that’s why the site went down :)) because of clearing the cache. Cache clearing is done once a night. Hosting is on AWS with an EC2 T3 Medium instance during the week and an EC2 T3 Large instance on weekends. I also use the AWS CloudFront service for caching. Even if I allocate more resources, the plugin loads events slowly. Even on your site, it loads slowly when I click “more” or change the month, considering there aren’t many events in the database. https://demo.myeventon.com/

Translation in English:

I don’t understand what you mean by “lots of errors within the shortcode I am cleaning up.”

 

Thanks

Reply to: tickets(327222)

Hi,
For some reason when the “copy link” is copied the link is incorrect as noted below.
Any help would be greatly appreciated.
Thanks, Greg

Site: http://regenttheatre-com.okyanust.com/
Go to NEXT UP under the slider on the homepage and arrow to October.
If you click on any event and click on the “copy link” icon, it takes you here:
https://regenttheatre-com.okyanust.com/wp-content/uploads/2023/03/background-regent-theatre2-GRAY-scaled.jpg

These are the WP credentials to the site:
https://regenttheatre-com.okyanust.com/wp-login.php
UN: Regent2023
PW: REGENTtheatre2022!!

Reply to: tickets(323314)

You do not have the plugin editor enabled in your website. So can you please add this code change and clear cache on your website. This should help remove the prorgess bar is the event is past.

Reply to: tickets(322998)

when I clear the cache sometimes it goes into maintenance mode and I get the maintenence page showing up this suggests the server might be causing issues. as it cannot handle the request to purge the cache

you have 2 calendars on the page effectively showing the very same event type_2 “2” theres also lots of errors within the shortcode I am cleaning up

but its still taking a while to load it also takes a long time to simply clear a cache which should take 1 second to be honest

can I ask about your hosting what server are you using – a link to the hosting provider and the package you are using so I can check if the hosting is up to par at the very least to cancel out that as a reason why its not working well

Reply to: tickets(327959)

in myeventon>>>>settings>>>>>advanced settings

please select a different Select event calendar WP Query method

at the moment its set to 2 months so only events created in the last 2 months will show

so perhaps change it to 1 year and see if the loading of the evnets is fast and shows the desired events

Reply to: tickets(322998)

www.onevent.ro/wp-admin

user: eventondebug
pass: m@tpx6hwoW&x9i2^G#$M8IPN

I don’t think it will be fixed through settings, rather how to configure the object evo-ajax=eventon_init_load?  caching method.

 

 

Reply to: tickets(327320)

it appears the theme or another plugin is overiding the submit form

the date pickers do not load – mush of the css is overidden  its a bit hard to diagnise without wp-admin access as that tokan has expired

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

this will allow us to know whats causing the overide- once we know which plugin or theme that will help us figure out why its not working