Archives: Replies

Hi Artem

Thanks for he heads up. Would you be able to try again? The page seems to be loading now, and the issue depicted in the above screen recording is still there.

Kindest regards
Dee

Unfortunately we don’t grant refunds on renewals per our refund policy.

http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Item 7 under 7.5 subscription renewal reminder emails. 

Our system sends out a reminder email 3 days before the renew.

Instead of saving the event twice, please use Sync Count:

Still the same, I am afraid.

As for the original issue, please make sure that you are using latest versions of add-ons.

it … fixed itself … well, i’m ok w that. thanks!

I added the code and it’s working now, but I cannot find where this code is located:

Hello,

Did you create variable tickets by following this guide?

https://docs.myeventon.com/documentations/set-variable-prices-tickets/

I tried to access Plugin Editor, but it still isn’t available:

No issues when I tried to create a new event:

https://deceleration.news/events/test/

I also went to https://deceleration.news/wp-admin/options-permalink.php and refreshed permalinks.
Could you check and let me know?

Perfect! If you have any further questions or concerns please create a new ticket.