Archives: Replies

Hello,

Could you send us a link to the report?

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hello,

I just did tests on our test site and no issues:

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information in ”Access Information”, thank you!

Thank you for letting us know. We will get a new update out for Tickets addon and will add the missing translations for QR code addon as well. Ticket addon update will be coming soon. But QR code might take some time.

email updated please try with email address as the username on login form now.

Ok updated. please use that email address as the username and try loggin in now.

Thank you for sharing the info!

Could you also send us a link to an event with variations?

Unfortunately, not possible to change each tile with CSS because they don’t have correct CSS classes attached that you can use to make them different shapes or sizes.

Hello,

Please go to EventON > EventCard > open Event Designer > make sure that the field is added.

Next, go to Edit Event > open Custom Meta Fields > make sure to add some data to the field to show it on the front-end.

I refreshed permalinks in your WordPress environment, so Check-ins page works now:

I am sorry for not recommending this before.

Please check and let me know.

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_3