Replies for tickets on suppota
Hello,
EventON just outputs the login button and that’s it. Everything else is on WordPress.
The calendar works fine, but i go to the page where i have my event list (wishlist) https://www.portugalrunning.com/as-minhas-corridas/ appears the button to enter.
After you logged-in on your app, can you go straight to /wp-admin or it redirects you to /wp-login.php?
fixed. thanks!
Seems to be working when I check in Troubleshooting Mode:
https://vgct.tribaldev.nl/wp-admin/site-health.php?tab=troubleshoot
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Could you also send us Order IDs of these purchases?
Ashan,
Troubleshooting Mode + EventON + Elementor:
Speaker:
https://vgct.tribaldev.nl/wp-admin/term.php?taxonomy=event_speaker&tag_ID=95&post_type=ajde_events&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Devent_speaker%26post_type%3Dajde_events
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
https://vgct.tribaldev.nl/wp-admin
Browser Login -> tribal
Password -> tribal
WP Login
E-mail -> communicatie@vgct.nl
Password -> &lIWJPqYwV^KXlh(eWVeWetg
Webpage with calender -> https://vgct.tribaldev.nl/agenda/
The image only show in the current month, see image as an attachment.
Ashan,
The link works on our test site, but not on customer’s:
Could you check?
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.