Archives: Replies

Hello,

Please take a look at Variations add-on:

https://www.myeventon.com/addons/ticket-variations-options/

How to use Variations add-on:

https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

Try on

https://dev.myeventon.com/wp-admin/

Please also update PDFer add-on.

Next, please go to EventON > Tickets > Checkout > enable Enable auto complete ticket orders. Now all your orders should complete automatically.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually there is an issue with memory limit that can be solved by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

As an embedded calendar or in JSON format?

Please go to EventON > EventON API > check if you are referring to Primary or JSON.

Hello,

Is there a way to have more information display the TIME DURATION on my events as well, other than just the name on this calendar?

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

ALso, how can I put the filter events at the top so they…

Please go to EventON > Sorting and Filtering > disable Globally Hide both Sort and Filter Icons and Bar on Calendar.

Perfect! Please keep us updated.

I just tried updating this file and removing it and was unsuccessful. Can you provide details on how to do that? I went into WordPress and was unsuccessful and had to reset the site. 

Should I deactivate the Autocomplete WooCommerce Orders plugin?

Hello Artem,

Thank you for your message.

All plugins — EventON, Tickets, and the other add-ons — are now fully updated to their latest versions.

You can now access the site, please let me know when you do, and proceed to fix the initial issue.

Best regards,

Loïc

I’m using the WordPress Readabler plugin.

It doesn’t provide an analysis report (see screenshot), but just a window that displays error information.

It provides a link to an explanation of how to comply with the RIAA standard (Duplicated Labels Rule WCAG 2.1 Level AA & AAA).

The principle described is that form controls (input, select, textarea, etc.) must have unique labels so that screen readers don’t confuse identical labels.

Therefore, you must ensure that each field has a distinct ID and that the `label for=”…”` statements correspond to these IDs (or use `aria-labelledby` / `aria-describedby` when the context requires it).

Link: https://docs.merkulov.design/duplicated-labels-rule-wcag-2-1-level-aa-aaa/

I hope this is helpful.

Thank you for your help.