Archives: Replies

I receive this error:

Fehler: Das eingegebene Passwort für die E-Mail-Adresse eventon@goeticket.de ist nicht korrekt. Passwort vergessen?

Could you check?

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.ajde_evcal_calendar.boxy .eventon_list_event.hasbgimg, .ajde_evcal_calendar.boxy.boxstyle1 .evo_boxtop, .ajde_evcal_calendar.boxy.boxstyle2 .evo_boxtop { -webkit-background-size: contain; -moz-background-size: contain; -o-background-size: contain; background-size: contain; }

Hello Artem and Eventon, It’s been a week, so I’m checking in to see how this is going?  I’m getting pressure from my team about fixing this issue because it’s crucial to our business. I appreciate your help. 

Thank you, Mike

Ashan,

I imported this event:

https://dev2.myeventon.com/wp-admin/post.php?post=74545&action=edit

Added extend_type with ml, but the event is still None:

Could you check?

Why would I need to login as Kenny DuBose?? 

 We have several administrators who need to be able to copy/duplicate events. Any administrator should be able to copy an event. 

 I saw the even that you created… https://staging.bobsgunshop.com/wp-admin/post.php?post=16622&action=edit 

 Is that event created by using the Duplicate link from the original event?  If so, did all of the other field get properly filled out…  like the Event/Class image and all WP Product/Ticket info??

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Could you go to https://staging.bobsgunshop.com/wp-admin/edit.php?post_type=ajde_events and try duplicating this test event I created:

https://staging.bobsgunshop.com/wp-admin/post.php?post=16622&action=edit

Also if you login as Kenny DuBose, Jr., could you also try duplicating this event as well?

VA Concealed Handgun Permit Class – 1/10/2026

Hello,

Do you have any purchases made on

My Account

Or only the main plugin bought from CodeCanyon?

Hello,

Since you are using Event Lists shortcode, event_count sets a number of events per month and not for the whole list overall.

And event_count_list=”yes” only works with Event Lists: Ext add-on:

https://www.myeventon.com/addons/event-lists-extended/

Try on

https://dev.myeventon.com/wp-admin/

Please check and let me know.

Hello, you can see now the Access infos. Thank you