No updates on this one, I am afraid. Ashan will check this ASAP.
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(325443)
I cannot login to your website. Could you check the login info?
Reply to: tickets(325443)
Troubleshooting mode only affects the logged-in user and nobody else.
Did you enable Troubleshooting Mode before disabling plugins from wp-admin > Plugins?
Reply to: tickets(327015)
Simone De Marchi,
EventON is compatible with any theme that is properly build.
Reply to: tickets(327015)
Hello,
Unfortunately, this is fully related to the theme. Please contact them for assistance.
As a solution please follow to hide errors from the front-end and output them to debug.log:
https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/
Reply to: tickets(327038)
Hello,
Please follow this guide to output errors to debug.log instead of showing them on the front-end:
https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/
Unfortunately, we don’t know how to fix these issues since they are fully related to the theme you are using. Please contact the theme developer about this.
Reply to: tickets(326895)
Ah sorry, please also go EventON > Single Events > enable Shareable Options.
Reply to: tickets(326895)
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Reply to: tickets(326896)
Could you try disabling your cache plugins (LiteSpeed Cache) and check again?
Reply to: tickets(326260)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!