Reply to: tickets(325443)

Troubleshooting mode only affects the logged-in user and nobody else.

Did you enable Troubleshooting Mode before disabling plugins from wp-admin > Plugins?

Reply to: tickets(327015)

Hello,

Unfortunately, this is fully related to the theme. Please contact them for assistance.

As a solution please follow to hide errors from the front-end and output them to debug.log:

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

Reply to: tickets(327038)

Hello,

Please follow this guide to output errors to debug.log instead of showing them on the front-end:

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

Unfortunately, we don’t know how to fix these issues since they are fully related to the theme you are using. Please contact the theme developer about this.

Reply to: tickets(326895)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(326260)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!