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Replies for tickets on suppota

Reply to: tickets(326272)

It seems that this is what’s causing this:

https://amklassiek.nl/wp-admin/term.php?taxonomy=post_tag&tag_ID=105&post_type=post&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Dpost_tag%26post_type%3Dpost%26s%3Doldtimerevenement

Could you try renaming it?

Reply to: tickets(326546)

This event “Compounding Considerations for the Veterinary Patient” comes from the database in UTC Date and Time,

    [event_start_date] => 2023-09-13T00:00:00
    [event_end_date] => 2023-09-13T01:00:00
Converting to EST, it should be
2023-09-12 08:00 PM
So its converting the time, but it didnt touch the date, and there is where the problem is.
https://www.freece.com/events/

Reply to: tickets(326284)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(326541)

Hello,

Are you referring to Event Card isn’t visible? If so, I went to EventON Settings and re-saved them, so it should work now. Please check and let me know.

Reply to: tickets(326565)

Curious as to what the issue was, and if there’s a way we can fix it if it happens again in the future?

Thanks!

Reply to: tickets(326546)

Hello,

Could you elaborate more?

Your solution creates events, but their time is incorrect?

Also, could you send us a screenshot of where the provided code is from?

Reply to: tickets(326540)

Hello,

Sorry about this. Saving EventON Settings is exactly correct way of fixing this.

Please also go to EventON > EventTop > make sure that fields are arranged correctly.

Reply to: tickets(326261)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!