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Reply to: tickets(323272)

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Reply to: tickets(326205)

I managed to get the ticket section back by enabling it under Eventcard Design.. So that’s good. But the Google maps does not show still. When you open the console it shows it’s a google maps billing issue. So I guess the client has not done – but it has worked before..

Anyway – how can this happen? Is it something we should be afraid that can happen again? Is it a bug you’re aware of?

Reply to: tickets(326205)

I have now saved the EventON settings and some of the content reappear. However the “buy ticket” part is not anywhere to be found. Where do I add this? See the attached screenshot.

Also, how soes this work? This is not how it used to look like when I built the site. Can you please explain how this works? Why asre there 4 columns? And where are the different things added?

Could you please add the location (the google map) for me and add the “Buy Ticket” box again. I have no idea how to add the buy tickets or maps part – and after all they are selling tickets..

Reply to: tickets(326055)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(326054)

Ashan,

The customer wants to use a custom font, but it seems that it only works in double quotes:

The issue is that when you add double quotes to EventON Settings, it saves them like this

Reply to: tickets(326054)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(326065)

Please send us wp-admin access to your site as a private message for us to further assist your situation.