Archives: Replies

Ashan,

License keys match their purchased add-ons:

#171922

#171827

Sorry there is no need to “Also please disable any IP blocking on your site if there are any.”.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Sorry about progress bar. I changed it by using a custom CSS code.

Which fonts are you having problems with at the moment? Did my suggestion help or some texts are still the same? Could you elaborate?

I went to EventON > Appearance > EventCard and changed the button color setting:

Worked on my side:

Could you take a look and let us know which button are you referring to?

I apologize for this. It seems that there is an issue with EventON > Appearance > EventTop > Live Event Progress setting.

I went to https://tcek.ch/wp-admin/admin.php?page=eventon&tab=evcal_3 and added a new custom CSS style that fixes this:

Please check and let me know.

Again, sorry for the inconvenience.

The color of the progress bar cannot be changed. And any CSS code I use to change the font does not work! What is the problem?

Good day

Are you serious? I try hard to explain my problem and you come up with such answers? The answers you sent me to fix the problem, I have already tried the last three days and that did not help – why do you think I write to you? You don’t even bother and go to the website to look for yourself. Sorry, that’s not support! I read through your documentation all weekend and can’t find an adequate answer that helps. If they won’t help me, I’ll take the money back guarantee.
Best regards, Jürgen Baumann

Good day

Are you serious? I try hard to explain my problem and you come up with such answers? The answers you sent me to fix the problem, I have already tried the last three days and that did not help – why do you think I write to you? You don’t even bother and go to the website to look for yourself. Sorry, that’s not support! I read through your documentation all weekend and can’t find an adequate answer that helps. If they won’t help me, I’ll take the money back guarantee.
Best regards, Jürgen Baumann

Good day

Are you serious? I try hard to explain my problem and you come up with such answers? The answers you sent me to fix the problem, I have already tried the last three days and that did not help – why do you think I write to you? You don’t even bother and go to the website to look for yourself. Sorry, that’s not support! I read through your documentation all weekend and can’t find an adequate answer that helps. If they won’t help me, I’ll take the money back guarantee.
Best regards, Jürgen Baumann