Archives: Replies

Sorry for the delay.

When I go to https://www.chef-julia.com/my-account/view-order/331707/ and click on “Click to view zoom class: Plant-Based Pasta Zoom Class” it redirects me to https://www.youtube.com/watch?v=8RQAbcv9tck

As for the issue with “Additional Information visible to customer after ticket purchase.”, I am going to let Ashan know about the issue.

Could you try clicking on “Click to view zoom class: Plant-Based Pasta Zoom Class” and let us know if the same issue still happening?

The firewall is now disabled, please try again with the provided credentials.

Thanks

 

Please use Action User Event Manager shortcode:

[evo_event_manager]

Now organizer need to open their event, scroll to and click on Event Organizer Fields:

They are visible for admins, shop managers and other roles that have access to wp-admin.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

#evoau_form_wisywig button {background:none !important} .evoau_submission_form .row p.checkbox_row .evoau_cat_select_field input { position: relative !important; }

Hello,

Please go to EventON Settings and save them. Next clear your caching plugin. Try and let us know.

Perfect! Please keep us updated.

Hello,

I would like to ask what is the current status regarding the error. Has this already been discovered and would there be an update on this?
Thank you very much for the help.

Hi Artem thanks so much for this

unfortunately we do not have access to the previous team who built the theme.

I will reach out to our server hosts with your reply and try to resolve.

if we get stuck Ill get back to you with the error log and go from there.

 

Thanks again