Archives: Replies

Mahmood, the emails that did not go — are they only the additional email addresses to receive email notifications? and the email with + sign? or is it all the emails?

Hi – I think I found the issue. In troubleshooting mode, I only enabled all EventON and Woocommerce plugins and I still see the issue. I went through and disabled each plug-in one by one and see that the Woocommerce Square plugin is what is causing this. I can turn on and off the issue by enabling and disabling this plugin.

And when WooCommerce Square is re-enabled:

”class-admin_pro_fix” this is not a valid file that is part of the addon. please delete the addon folder and its content and re-install the variations addon.

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

Could you check this guide:

https://docs.myeventon.com/documentations/set-variable-prices-tickets/

It seems that you can create different variations with individual tax rates applied to each.

Please check and let me know.

Seems to be working in Troubleshooting Mode:

https://westphillytools.org/wp-admin/site-health.php?tab=troubleshoot

Could you please try the instructions mentioned in this documentation?

Updated, thanks

Please advise. Jan 27 was your last response. Is anyone working on this issue? Do I need to submit another ticket? Would really appreciate some kind of response as to where this ticket stands.

I need access to Plugins/EventON Settings pages. Could you allow it?