Archives: Replies

Hello team,

I didn’t have an answer from you since 3 weeks and the problem is still here. Could you please have a look ? My client is getting impatient.

Thank you for your help. I can provide you an admin access if needed. 

Best

Anthony

Hey artem yes I have tried, but it still didn’t work.

Hello, There is a problem booking ticket variations in the seating plan.

Installed:

• Eventon 5.0.6
• Action User 2.5.13
• Event Tickets: 2.5.1
• Seats: 1.3.1
• Ticket Variations and Options: 1.1.16

Booking problem: https://www.goeticket.de/Veranstaltung/tsc-gaenselliesel-pokal-ballnacht-11-04-2026-bovenden/

1. External seating plan (button).
2. Booking seat selection (see image)
3. Changing from regular price to reduced price – price is displayed correctly.
4. Add to cart – ticket is added to cart, price €22, but then changes back to regular price €27.50.

Seating plan and price levels are set up correctly.

Please check and correct, thank you. I will uppload now the pictures. Greatings Steffen

Shared, thanks Artem!

Hi, do you have some news here?

Hi is there any update on this? I am working to a timescale and really need to have this add on active for my client.

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

I cannot re-create the issue on our test site.