
Reply to: tickets(325513)

Replies for tickets on suppota

The best way is to create a new event and make repeats for a year or two. Then create another one that is a complete copy of the original one but start it from year 3 and so on.
Please also make sure to cancel you subscription from renewing by following
https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/
In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.
Just in case, please also follow
https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/
Ashan,
License keys match their purchased add-ons:
#171922
#171827
Sorry there is no need to “Also please disable any IP blocking on your site if there are any.”.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Sorry about progress bar. I changed it by using a custom CSS code.
Which fonts are you having problems with at the moment? Did my suggestion help or some texts are still the same? Could you elaborate?