Archives: Replies

A lot of plugins use dynamic Ajax requests to get the info. Cache plugin cannot just save it and then doesn’t update it accordingly.

When you leave only EventON and FullCal without any cache solutions, it does work correctly, right?

I enabled WP_DEBUG, but debug.log file is empty.

Could you try increasing the memory limit by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Ashan,

Their order id:

Reply to: 398708

Full image:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/10/29031745/Screenshot-2025-10-28-at-09.43.51.png

They want to cancel their subscription for Repeat Customizer:

[Replyto/398766]

Could you check? Orders are different: 212545 and 212544.

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hello,

Could you send us Order ID?

Please also let us know more about your issues with Tickets bundle. We can still help you to figure out the issue with variations.

Here’s the guide that should help you to figure out the issues with seats and variations:

https://docs.myeventon.com/documentations/how-to-use-variations-with-seats-addon/

Hello,

First i had delete 3 of the older users, but there is no different at the Problem.

Then i had insert the DEBUG Lines in wp-config.php File, but no debug.log file was created in that directory. So I removed the entry again.

Now I will send you the FTP access details:

Host:    cloud17.helloly.hosting
user:     info@salsita.eu
Port:      21
!!Roland123!!

Good Luck
Manfred

Hi,

thanks for getting back to me, the issue is that both plugins are on the same ID number so hen I go to cancel it will cancel both plugins, however I only want to cancel the repeat customizer.

Could you send further instructions on how to override the system

Thanks

Helen

Hi, thanks for the advice. I don’t see the option to click and go to the “read more” link. Here’s a website where it doesn’t appear, and how I have it configured to appear on my site.