Replies for tickets on suppota
Ok so on your homepage events are set to X to do nothign when clicked on. We have not added any tab-index values for eventON so that is why it is not working for you. It was not something requested by anyone thus far, until you 🙂
Luckily we are working on a big 4.5 update and we will add those tab-index values so events can be brought into focus using just the keyboard keys. Are you wanting this for the entire calendar and for each event page’s content?
Glad to hear this my friend! its been a long process to get this working for you, and we very much appreciate you working with us patiently! Kind Regards, Ashan and EventON team!
Ok so in version 4.5 this setting will not auto enable if in eventon setting you have disabled it 🙂
it will work- but the shortcode generator doesn’t always work when a plugin is not activated license wise (however you could open up both the live and staging site and use the shortcode generator on the site thats licenced and then copy and paste it over to the test site
What artem mentioned or you can add that code into functions.php file in your theme, and then load your website once to make sure that code is run, and then comment it out so it can start saving new data 🙂
Sorry to hear you felt what was advertised was not achievable. We absolutely do not intend to deceive our customers. Perhaps it was a simple misunderstanding of what it could do vs what it actually do.
I have gone ahead and refunded you for all the orders back to your original payment method. And the subscriptions are cancelled as well.
thats odd as it works on our test sites. are you using eventon core 4.4.4
i have gone ahead and refunded you for the order and cancelled the subscription. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!
Hey Artem thanks for your reply….
so we can activate and add the license on the main site… and then activate EventOn on the staging site WITHOUT putting in the code? and it will work?
What about the Action User add-on we paid for ? same thing it will work on the staging site as well?
I checked out the updated help page… that’s way better much more clear! thanks for that.
Please send us wp-admin access to your site as a private message for us to further assist your situation.