Archives: Replies

I believe here’s the file that is causing the issue:

https://ctschicago.edu/wp-admin/theme-editor.php?file=single-ajde_events.php&theme=ctsviewbook

Could you try removing it completely or update?

Hello,

Please go to EventON > Diagnose > make sure that “Activate event description content HTML validity check” is disabled.

Can you try these credentials to log in to https://ctschicago.edu/wp-admin because I have no clue how to comb through those files and change that. The files worked on the last version of the site and when i updated to this new version of the plugin, this issue began.

RonaldB@theOCMG.com

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I just wonder if that can be possible automatically via a connector.

1. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

2. Unfortunately, at the moment there is no option for this as well. Please create a new feature request. We do check every new request, sometimes there is no need for votes from other customers.

Each confirmation email ticket from EventON itself has full location address. The one on the screenshot is the default email from WooCommerce.

Could you check and let me know?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Do you see the same issue on our test site?

https://dev2.myeventon.com/events/test-64/

I cannot login to your website anymore. Coukd you check?

Could you please try the instructions mentioned in this documentation?

If you’ll go to EventON > Tickets > set Default event ticket stop selling time base to When Event Ends, then all today’s blocks will be still available.

Could you try and let me know if it’ll work for you?