Archives: Replies

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

You can also go to EventON > Advanced > set Select event calendar WP Query method to Query only the event posts created within last 12 months. This way only new events will be shown.

In order to test how many old events your server can handle, you can just leave them and check if events do affect the performance. How many events do you have per month?

Hello,

I cannot access wp-admin page because of modal window that ask for another login/pass combination. Could you check?

Dear Artem,

This critical issues has affected us very badly and I am under a lot of pressure. I need a faster response. What is the result of testing the system? Are you going to give a new version? Or can you send me the old version that was working fine?

This is great!  Thank you for all of your help!

Hello,

I need the events to be removed from the database. The organization has dozens of events every month and I cannot store all old events or the database will become bloated.

Will I need to manually remove old events from the database?

If yes, what is the best way to do this?

Thanks.

So, I was trying to use this instead of The Events Calendar, which is messy for a simple calendar, but the one feature it has is urls to subscribe to the calendar – users can then add the calendar to outlook, google, etc and stay up to date as events are added. I dont understand why EventOn would not have that feature. 

Since I have not had any replies from you for over a week. I assume you cannot resolve the issue.  I have canceled the Full Cal view addon. I would appreciate it if you could fix the Weekly View so the grid works.  I will keep it for now since we are using the list view.  Not sure your support is all that good.  

Hello, Can you confirm if this issue is being reviewed by someone or am I in some sort of queue? There is usually a steady back and forth with responses, but it’s been days since the last response. Would really appreciate a response today. Thx.

Hello we are in hurry also it seems we are not able to more than one ticket from smartphone can you please check?