Archives: Replies

If you’ll go to EventON > Tickets > set Default event ticket stop selling time base to When Event Ends, then all today’s blocks will be still available.

Could you try and let me know if it’ll work for you?

Thank you! In order to cancel your subscription, please follow this guide:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Unfortunately, we don’t provide support for PHP customizations since it’s against CodeCanyon’s Support Policy.

We are glad that you’ve managed to find a solution, if you have any further questions or concerns please create a new ticket.

There are two emails associated with the account helen@foodsorcery.co.uk and hello@thesmartbear.com

Thanks for your help

The problem is not with updating, I know how to do that. I have now updated to the latest versions and I still have the problem that purchasers cannot put 2 tickets into their basket, only 1, 3, 5 or 6!

Hi, thanks for the reply.

It seems that these options do not help – in case of ux_val=”3a” for example, Captcha fails to load and only the shortcode is shown – [cf7sr-recaptcha size=”compact”].
However, that’s fine; I’ve set User interaction to “open as single page” for the events with forms.

I have a couple of other questions regarding Speaker/Calendar add-on – can I ask them here instead of opening a new ticket?

1. Is there a way to sort speakers? It seems that they are sorted in alphabetical order in the event view.

2. Additionally, are there plans to implement an option to customise the names of the calendar days? The default “DAY 1” and “DAY 2” is not very convenient in non-English languages. Even if you translate it, it can feel awkward and unusual, f.e.  “Diena 1 and Diena 2” in our case. Sometimes, it’s really necessary to have the option to change the name of the day for certain events (for example, changing them to SATURDAY/SUNDAY, or MAIN DAY etc. Perhaps there is a way to customise them through the filters/hooks?

Thank you!

I found a solution. I think it’s not optimal to load all options for every single event which is part of the API. So if you have a better solution I would be happy!

function extend_evoapi($event_data, $event_id, $event_pmv) {
	$organizer_id = $event_data['organizer_tax'];
	$all_tax_meta = get_option('evo_tax_meta');
	
	if (isset($all_tax_meta['event_organizer'][$organizer_id]['evcal_org_ig'])) {
		$instagram_url = $all_tax_meta['event_organizer'][$organizer_id]['evcal_org_ig'];
	} else {
        $instagram_url = ''; // No Instagram URL set
    }
	
	$event_data['organizer_instagram'] = esc_url($instagram_url);
	
    return $event_data;
}

add_filter('evoapi_event_data', 'extend_evoapi', 10, 3);

Hello,

Thank you for your response. We understand that EventON relies on dynamic AJAX requests. However, even with URL exclusions and custom snippets, the cache continues to affect the calendar’s behavior. We are currently consulting with our hosting provider to verify whether Magic Cache might be interfering.

In the meantime, is there any recommended configuration, hook or best practice to ensure that EventON’s AJAX calls remain completely uncached?

Additionally, in the plugin option where you can select the server communication method (Endpoint or AJAX), we currently have Endpoint selected. Could this be affecting the issue? Which option would be more advisable to avoid cache conflicts?

Thank you.

it works now