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Replies for tickets on suppota

Reply to: tickets(324773)

Hi Atrem,

Any update on the issue?

Can you give the older version plugin download link, I can’t find it.

Reply to: tickets(321954)

I tried it for 3 Minutes, also I refreshed the page after nothing appears for 3 time.

In the chart below you see the whole time is an memory overflow. I didn’t have this as long EventOn is not in use.

 

Reply to: tickets(324871)

Hello Artem,

Thanks for your reply. I don’t recall receiving a subscription renewal reminder, so I checked my spam folder, and they are there. Your no refund policy assumes that the reminders were sent and read by the recipient. It’s only been 1 day since the charges were made on my credit card, and I hope that my request for a refund will be considered. I believe that your company would agree that a customer should not be forced to pay for a product that is not being used. I do not wish to contact my credit card company to refute the charge as this may impact negatively on your company’s customer service.

Best regards.

Edmund Arceo