Reply to: tickets(321954)

I just do some more checks. After activating Kadence Email Designer the plugin also stop working.

After hours of testing, I think the problem comes in conjunction with another plugin called “Product Table For WooCommerce PRO”  from ACOWEBS. But this Plugin is a MUST in the website, I cannot shift around this. I have no idea why, because this two plugins do different things.

I cannot confirm these. I enabled Troubleshooting Mode and then activate EventON + WooCommerce + both of the plugins above. No issues.

Then I activated the rest of the plugins and the issue appeared again.

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/08/31233322/image_2023-09-01_083316530.png

I enabled WP_DEBUG but no errors there, just warnings. Is it possible to check some kind of different debug file that comes with the graphic above? Usually hosting platforms provide you with a log file from your account on their website. Could you check?

I firmly believe that the issue is with memory limit. Even so it says that 512M is available, your host still cuts it.

Reply to: tickets(324871)

Subscriptions can be canceled from your account at any time:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Unfortunately, we unable to grant refunds on renewals.

Reply to: tickets(324054)

Even so there are multiple events on this page, it still shows them correctly because it loads the first month statically:

https://www.phys.hawaii.edu/test/

Did you try disabling any other plugin and switch the theme?

Reply to: tickets(324940)

Hello,

There are multiple calendars + slider on the same page. At least for FullCal please try “#5 Open events in single event page”:

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Reply to: tickets(324910)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(324867)

It seems that you are using EventON Lite. We have a separate forum for it:

https://wordpress.org/support/plugin/eventon-lite/

Please create a new ticket there.

Reply to: tickets(324948)

Hello,

Please take a look at “Use Case 1: Displaying a calendar of events exclusively scheduled for Mondays.“:

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

Also take a look at DailyView or WeeklyView add-ons:

https://www.myeventon.com/addons/daily-view/

https://www.myeventon.com/addons/weekly-view/

Try on

https://dev.myeventon.com/wp-admin/

Reply to: tickets(324898)

Ashan,

When you go to https://dev2.myeventon.com/wp-admin/post.php?post=51032&action=edit and select a different location it enables “Generate Google Map from the address“.

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#evcal_005 > Enable generate google maps from address for all newly created events, by default is disabled.

Reply to: tickets(324898)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.