Archives: Replies

Please also note that both plugins are enabled on the website.

No issues on this website:

https://owd.oberkircher-winzer.info/wp-admin/post.php?post=2882&action=edit

Which one has the issue, so we can take a look?

Could you update the add-on?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hi I see. Thank you for checking and replying

It was perhaps a duplicate cause I had put all the custom dates with Xmas Holidays and School Holidays on a first event that I now have to put all again one by one. It’s sad that it was complicated to fix! May I ask for a discount for the rest of the year I have to pay?

 

Hello,

I cannot load your website:

This site can’t be reached

website took too long to respond.

Also didn’t receive images.

Could you check?

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/coming-up-next-in-timer-is-broken-after-update/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.