Archives: Replies

Did you add Event Image like on this screenshot:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/08/22065443/Screenshot-2023-08-22-at-15.54.15.jpg

Hello,

Please update EventON to 4.4.3:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

It should solve the issue.

Hello,

Seems to be working in Troubleshooting Mode:

https://www.animationsfestival.dk/wp-admin/site-health.php?tab=troubleshoot

It seems that because of Polylang, EventON cannot get events to load. Could you try to disable it for a test?

You don’t need to wait for the replay from Ashan. Everything should work now. The image should be on the same line as others fields.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Yeas, now it works. Thank you.

Hi,

Thanks for the update and the guidance you have done so far.

I will wait for the reply. I have contacted the hosting provider to check if there is any blocking, and they confirmed that there is no blocking as of now. Please guide me if anything has to be done from my side.

 

Regards,

Vijey