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Replies for tickets on suppota

Reply to: tickets(324141)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(323796)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(324139)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you try EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header?

Reply to: tickets(323937)

Please take a look at

https://docs.myeventon.com/documentations/shortcode-guide/

OR open Shortcode Generator:

https://docs.myeventon.com/documentations/shortcode-generator/

and check Tile Design options:

For the design on the screenshot please remove tile_style=”1″ from the shortcode:

[add_eventon tiles=”yes” tile_bg=”1″]

Reply to: tickets(323966)

Could you remove the custom email template https://kdklub.cz/wp-admin/theme-editor.php?file=eventon%2Ftemplates%2Femail%2Ftickets%2Fticket_confirmation_email.php&theme=reland and try again?