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Replies for tickets on suppota

Reply to: tickets(323314)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(323476)

Hello,

1. add_eventon_now

Please try adding event_order=”DESC” to the shortcode.

but I can’t choose a definite color that outweighs all the others

You can either change event’s color from Edit Event or follow

https://docs.myeventon.com/documentations/override-event-colors-event-type-colors/

Could you elaborate?

2. Event Card

I can no longer display the link to the event from the Event Card

Could you elaborate? When I go to https://www.margxt.fr/planning-des-evenements-dans-pokemon-go/ and click on an event, it redirects me to https://www.margxt.fr/guide-de-la-saison-15-de-la-ligue-de-combat-go-hidden-gems-dans-pokemon-go/, the page that doesn’t use EventON’s default Single Event Template.

https://i.imgur.com/uCH57Nv.png

Not sure where to look. Are you referring to Copy Link:

3. Event times

“View in my time” button should show event’s time in user’s timezone.

Reply to: tickets(323510)

Hello,

Could you update Event Lists: Ext to 1.0?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(322553)

Ashan,

Please take a look at

“Is there a way I can include a sidebar is Locations, Organizers and Event Types?“

I gave them the code to hide it as a temporary solution.

On dev2 looks like this:

https://dev2.myeventon.com/event-location/maultsch-im-gewerbepark-asd/

Reply to: tickets(322553)

Is there a way I can include a sidebar is Locations, Organizers and Event Types?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Also, how do I change font of MONTH as per

Font weight or font family? Could you elaborate?

Reply to: tickets(323473)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(323520)

Hello,

It shows 1 here:

So it does select the seat correctly. But the price is 0.

I was able to login, but cannot see Events, EventON Settings in wp-admin. Could you give us more access?