Reply to: tickets(398575)

Hello,

Can you click on the “Test Button”:

https://dev2.myeventon.com/events/test-65/

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(397881)

Found the issue, your calendar timezone is set to GMT +1 Europe/Rome time, but this event on Nov 30 is on UTC (GMT0) time zone, that is why the event is also showing in december. If you match the calendar timezone to event timezone it will show correctly.

Reply to: tickets(398574)

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_ad

Try changing settings, save settings, then refresh the page.

Reply to: tickets(398574)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(398415)

Please update EventON, Tickets as well as other add-ons.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(397881)

Thank you Luca for clarifying that. 

I made a test page to test this. https://www.campaniasegreta.it/_test-event/
I can see it is happening. Allow us sometime to get this resorted.

Reply to: tickets(395236)

Unfortunately, we unable to help from our side with any issues with third-party plugins. EventON simply outputs events as one list/calendar dynamically using Ajax request. Your cache plugin must handle such cases itself as we unable to figure out a certain way to make EventON compatible with all cache plugins.

Reply to: tickets(398561)

Please open Developer Console and find “<style type=”text/css” data-type=”vc_custom-css”>”. The custom code is located there.

Reply to: tickets(397574)

Thank you John for updating us. We were able to edit some code in your website and get it workinf for you. We will be including the code changes in the next version update to actionUser addon.

Please do let us know if there is any other issue you need us to take a look.